How Dexter Laundry Equipment Increases Efficiency

Maximize your laundromat's profitability and efficiency when you invest in durable, high-quality Dexter commercial equipment. Coin-op washers and dryers from Dexter Laundry are designed with the experience of customers and managers in mind, so each machine delivers savings in terms of time, money, energy, and water usage.

Dexter Machines Offer Efficiency at Every Step

Dexter knows that maximum throughput is a key component of a profitable laundry business, and each machine manufactured by the company is designed for optimal efficiency. This thoughtful engineering and company focus contributes to savings at every step of the process, from installation to maintenance to day-to-day operations:

Installation

Easy installation makes the final steps to starting a laundry business more efficient. All Dexter commercial washing machines and dryers feature standardized parts for streamlined installation that goes as smoothly as possible. In addition, easy-to-access heat chambers and burner housings ensure quality control in the installation process and also more efficient cleaning operations down the line.

Operation

All Dexter washers and dryers are designed for efficiency, with sumpless outer pumps that reduce water usage to fully perforated dryer cylinders for optimal air recirculation and shorter drying times and greater energy efficiency. Dexter also manufactures stack washers and dryers that save on floor space (effectively doubling your store’s throughput) and high-efficiency express machines that cut wash and dry time by up to 50 percent, thanks to powerful 200-G extraction force.

Management

DexterLive controls allow you to set custom cycles for maximum efficiency in utility usage. You can also utilize this technology to manage laundromat operations remotely, minimizing the time spent traveling to a location to make minor adjustments: Reset machines, start cycles, and offer discounts all without stepping foot in the store. An add-on to Dexter Live, the DexterPay app allows for coinless payment and greater control of the laundry cycle for customers, but also saves time on the backend: Managers have fewer coins to count and convert, and can access quick reports on revenue and machine use.

Customer Service

Beyond the behind-the-scenes management of your machines, DexterLive and DexterPay also allow you to quickly and efficiently address customer concerns, leading to greater satisfaction and increased loyalty. Remotely respond to customer service complaints by starting a free wash or upgrading cycles with the click of a button, or create promotions and discounts to reward customer loyalty and drive return visits.

Maintenance

Dexter partners with full-service commercial laundry solution providers, like Western State Design, to provide regular training for company technicians and laundromat operators. Knowledgeable, skilled technicians can then respond quickly to maintenance or repair requests—typically within 24 hours of when the call is received. Because they’re equipped with all the diagnostic tools and replacement equipment they need, they can efficiently address machine errors or malfunctions and minimize costly downtime in your store.

Efficiency not only benefits laundromat owners: Customers appreciate an obstacle-free process and reduced wait times for completed loads, and increased satisfaction is the first step to developing customer loyalty. This is just one of the many reasons Dexter laundry equipment is our go-to choice for the long haul. To learn more about investing in Dexter laundry equipment and determining the right machine mix for your business, contact a Western State Design expert today.